Resolve QuickBooks Payroll Update Error 557 Fast
Learn how to fix QuickBooks Error 557 caused by payroll update failures or subscription issues. Full troubleshooting guide. Call +1-866-409-5111 for support.

QuickBooks Error 557 is a common error that appears when you're attempting to download or install a payroll update. This error often occurs after upgrading QuickBooks or when payroll settings are incorrectly configured.
You may see the error message:
“QuickBooks Error 557: An error occurred when updating payroll.”
This can disrupt your payroll process, preventing tax table downloads and employee payment processing.
Facing QuickBooks Error 557 during payroll updates? Learn how to fix it with this step-by-step guide. Call +1-866-409-5111 for expert help.
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When and Why Does Error 557 Appear?
QuickBooks Error 557 usually shows up in the following scenarios:
-
After a QuickBooks update or version upgrade
-
During or after installing a payroll update
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When QuickBooks Desktop is not registered or activated
-
If your payroll subscription has expired or is inactive
-
Due to incomplete installation or Windows registry issues
Common Causes of QuickBooks Error 557
Understanding the causes can help resolve the error effectively:
-
Expired or inactive payroll subscription
-
Corrupt QuickBooks installation files
-
Windows registry errors or permissions issues
-
Incomplete system shutdown during update
-
Internet connectivity problems
-
Antivirus or firewall blocking update files
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How to Fix QuickBooks Error 557: Step-by-Step
Here’s a complete guide to fix the error quickly and safely:
Step 1: Verify Payroll Subscription Status
-
Open QuickBooks Desktop
-
Go to Employees > My Payroll Service > Account/Billing Info
-
Log into your Intuit account if prompted
-
Verify that your subscription is active
If expired, renew your payroll subscription through your account or call support.
Step 2: Update QuickBooks to the Latest Release
Outdated software can cause compatibility issues with payroll services.
-
Open QuickBooks
-
Go to Help > Update QuickBooks Desktop
-
Click Update Now, then check all options and click Get Updates
-
Restart QuickBooks after updates finish
-
Try running the payroll update again
Step 3: Run QuickBooks as Administrator
Running QuickBooks with admin rights can help resolve permission-related issues.
-
Close QuickBooks completely
-
Right-click on the QuickBooks icon
-
Select Run as Administrator
-
Retry downloading the payroll update
Step 4: Revalidate Your QuickBooks License
Sometimes, an error occurs if QuickBooks is not registered properly.
-
Open QuickBooks
-
Press F2 or Ctrl + 1 to open the Product Information Window
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Look under License Information
-
If it says “Not Activated,” go to Help > Activate QuickBooks Desktop
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Follow the activation process
Step 5: Configure Firewall and Antivirus Settings
Security software might block the payroll update files.
-
Open Windows Firewall Settings
-
Go to Advanced Settings > Inbound/Outbound Rules
-
Ensure that QuickBooks files like
QBW32.exe
,QBCFMonitorService.exe
, andQBUpdate.exe
are allowed
You can also temporarily disable antivirus software and retry the update.
Step 6: Use QuickBooks Tool Hub
If the error persists, use the QuickBooks Tool Hub:
-
Download the latest QuickBooks Tool Hub from Intuit
-
Open Tool Hub and go to Program Problems
-
Click on Quick Fix My Program
-
Once done, go to Installation Issues and run the QuickBooks Install Diagnostic Tool
These tools help repair damaged files that cause update failures.
Step 7: Manually Repair the Windows Registry
If you're tech-savvy, you can edit the registry:
-
Press Windows + R, type
regedit
, and hit Enter -
Back up your registry before making changes
-
Navigate to entries related to QuickBooks and check for inconsistencies
⚠️ Warning: Editing the registry is risky. It's better to do this under the guidance of an expert.
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Pro Tips to Prevent QuickBooks Error 557
-
Keep your QuickBooks and Windows updated
-
Don’t interrupt payroll or software updates
-
Always run QuickBooks as an administrator
-
Make regular data backups
-
Ensure strong and stable internet connectivity
Final Thoughts
QuickBooks Error 557 is often triggered by payroll update issues, licensing problems, or software conflicts. While frustrating, the issue is usually simple to fix using the steps above — verifying your subscription, updating QuickBooks, and configuring your system correctly.
If you’re stuck, our support team is ready to help. Call +1-866-409-5111 and we’ll walk you through the solution step-by-step.